We are always there for you through our network of sales points.
Our garden furniture is sold exclusively through our network of dealers.
If you have a question about our garden furniture, or about service, warranty or repair then you can go to one of our points of sale.
The 4 Seasons Outdoor point of sale will review your question and contact us where necessary. In order to make this process optimal, we cannot therefore deal with service questions directly and would like to ask you to follow the correct route and contact one of our points of sale.
find a point of sale near you.
DO YOU HAVE A QUESTION ABOUT YOUR PURCHASE OF GARDEN FURNITURE FROM 4 SEASONS OUTDOOR?
Please contact the point of sale where you have made the purchase. The point of sale will assess your request and possibly initiate a service request.
DO YOU HAVE A QUESTION ABOUT GARDEN FURNITURE FROM 4 SEASONS OUTDOOR YOU WOULD LIKE TO ORDER?
Our garden furniture, parts and accessories are sold exclusively through our dealers. If you have a question about our garden furniture, choose your nearest point of sale. They'll be happy to talk to you. Check out our points of sale locator.
FREQUENTLY ASKED QUESTIONS
Please contact your nearest 4SO dealer when you have a question that is not answered below.
Contact your point of sale, do not forget to bring your receipt and/or photo of the part or problem.
Find your nearest sales point through our handy map. Unfortunately, we can't tell you where to find specific collections because a collection can be sold out: contact a point of sale for current supplies.
All our cushions have a cover of Olefin or Sunbrella fabrics: this material can withstand the weather for a long time. Our cushions are not completely waterproof, so after a heavy rain, it can take some time for the cushions fillings to dry. The weather resistant cushions are resistant to UV rays, rain/snow and temperature differences: bird droppings, (rotting) leaves and other influences not caused by the weather can have a nasty effect on your garden cushions. You can wash them regularly by hand or washing machine if the covers are removeable.
We offer a warranty on our garden furniture of at least 5 years and up to 10 years warranty on Hularo wicker. More information can be found per collection, or inquire at your point of sale if you are claiming a warranty.
We have our own repair department. In spring (approximately from March) garden furniture will be used again and more repairs will be notified. During the season it can sometimes take up to 6 to 8 weeks for a repair to be done, in the off-season a repair is often done within 2-4 weeks. In a lot of cases we are depending on the stock of spare parts as well. Inform your point of sale what the expected repair time is.
Please read our page about materials and maintenance where we explain how to treat our garden furniture and always use our maintenance products. You can also contact a point of sale where various maintenance products are sold and where you can get some advice.
We have a wide range of spare parts, which you can order via a 4SO sales point.
Do you have a business that would like to sell garden furniture from 4 Seasons Outdoor? Check out our page: Professionals
Navigate to our points of sale page to find your nearest point of sale.
We use many different materials for our garden furniture collections, for those different materials 4SO maintenance products are always available. Check with your point of sale which cleaning/protection means are advisable.
Contact another dealer in the area, we can only serve you through our points of sale.